Host Cancelation Policy

Standard cancellation policy

For a full refund, cancel at least 72 hours before your booked virtual performance is scheduled to start. If you cancel your booked virtual performance less than 72 hours before its start, you will receive only 50% of your booking fee back.


You can reschedule the date or time of your booked virtual performance up to 72 hours before the it is scheduled to start. If you reschedule your booked virtual performance, the cancellation policy is based on the original start date of the booking.

Cancellations due to an emergency

Refer to the Extenuating Circumstances Policy if you need to cancel due to an emergency. We may ask you to provide documentation.

Cancellation policy for artist

If you’re a host, refer to the Artist Cancellation Policy .